True or false: The three phases of change are distinct, non-overlapping steps?

True or false: The three phases of change are distinct, non-overlapping steps?

• A. True
• B. False
• C. Not overlapping
• D. Irrelevant

Answer: (A)

The idea being tested is that change is described as a sequence of stages with clear boundaries. The best answer reflects a view where there are three defined phases—preparing and unfreezing, implementing the change, and then embedding or freezing the change so it sticks. Seeing them as distinct steps helps teams plan targeted activities, set concrete milestones, and assign accountability for each phase. Each phase has a unique objective: prepare people and systems for change, carry out the change itself, and ensure the new way becomes the norm. While real projects may experience some iteration and feedback, the model emphasizes moving through clearly separated stages with specific goals before proceeding, which is why this statement is considered true.

The idea being tested is that change is described as a sequence of stages with clear boundaries. The best answer reflects a view where there are three defined phases—preparing and unfreezing, implementing the change, and then embedding or freezing the change so it sticks. Seeing them as distinct steps helps teams plan targeted activities, set concrete milestones, and assign accountability for each phase. Each phase has a unique objective: prepare people and systems for change, carry out the change itself, and ensure the new way becomes the norm. While real projects may experience some iteration and feedback, the model emphasizes moving through clearly separated stages with specific goals before proceeding, which is why this statement is considered true.